
CONTACT


THE FASTEST WAYS TO REACH US
Fill Out Our Contact Form – This is the best way to start a quote and get a response quickly. We check these first! Once submitted, you can expect communication over email regarding your project. Please make sure to check your inbox for our response!
Text Us – Yes, you can text our business line 503-610-4800! This is the best way for quick questions and you can also send us photos of your project. We can respond much faster via text than over the phone.
Email Us – A good option for non-urgent questions or about existing quotes is to email us at info@pinnacledecks.com. Expect a response within a day or so.
The Slowest Way to Reach Us – If you need to call, please note that our receptionist may not have all the answers you need. We’re often on job sites, so calling can be the slowest way to reach us.
At Pinnacle Decks, we’ve carved out a unique place in the Pacific Northwest—we’re the only company here dedicated solely to deck restoration. While others may dabble in it, for us, it’s everything. We’ve honed our expertise to handle even the most delicate restorations, ensuring every deck we work on gets the care and precision it deserves. Our commitment to professionalism is key. From start to finish, we treat your property with the utmost respect, delivering quality work and outstanding customer service. Whether it’s a deck, fence, or any other wood surface, we bring unmatched craftsmanship to every project. At Pinnacle Decks, we take pride in being the best at what we do.
To keep your deck in top condition, regular maintenance is key. In Oregon’s harsh climate, we recommend servicing your deck every 2-3 years. Staying on top of this schedule not only enhances its appearance but also extends its lifespan, prevents costly repairs and even the need for replacement. By committing to this regular care, you’re investing in the long-term health of your deck—and that’s where our membership program comes in. With long-term savings and hassle-free service, it’s the smart way to protect your investment and keep your deck looking great for years to come.
There are many variables that influence pricing, including square footage, deck condition, any previous finishes that need removal, necessary repairs, and the materials required. Once we’ve assessed these factors, we send you a comprehensive, itemized quote based on a price-per-unit system, ensuring you have a clear breakdown of the costs involved.
Since every project is unique, we include an estimated project timeline with every quote so you know what to expect. On average, most projects take 1-3 days, though the timeline can be affected by weather conditions.
Yes! We offer financing through Wisetack, with flexible payment plans from 3 to 60 months and APRs ranging from 0% to 35.9%, based on credit. Ask us for more info if interested.
PLEASE NOTE: Financing applies to the remaining balance after the required deposit is paid upfront.By providing your phone number, you agree to receive text messages from Pinnacle Decks. These messages may include important updates related to your inquiry or project. We value your privacy and guarantee that you will never receive spam or unrelated promotions.
Common signs include loose or damaged boards, wobbly railings, visible water damage, and unstable areas underfoot. If you notice any of these, it’s time for an inspection.
Costs vary depending on the scope of the repair. We offer a free assessment and will provide an estimate based on the condition of your deck.
Yes! We provide a 30-day warranty on stain application, but repairs and structural issues are not covered. For long-term protection and peace of mind, our Basecamp and Peak Membership Packages offer extended warranty options with free touch-ups, checkups, and re-staining—helping you protect your investment and keep your deck looking its best year after year.
While early spring through late fall offers the best conditions, our high-quality stain is designed to cure even in extreme temperatures, allowing us to refinish decks nearly year-round. Repairs can be done anytime, ensuring your deck stays in top shape no matter the season.


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Expert work, clear advice, and quick responses—whether you need a quote or have questions, we make it simple. Got questions? Get answers here.
